The UAE’s business culture reflects its role as a global commercial hub, shaped by both Islamic tradition and the pace of its economy. Dubai and Abu Dhabi in particular have grown into centres that draw multinational corporations and investors from across the world.
Business etiquette is rooted in Islamic and cultural tradition, with an emphasis on respect and courtesy. Men typically exchange a light handshake; with women, it’s best to wait for them to extend a hand first. The right hand should be used for handshakes and for giving or receiving anything, since the left hand is traditionally considered unclean.
Personal relationships and trust carry real weight in Emirati business culture, often more than the terms on the table. Networking events, business forums and industry conferences are where many of these relationships start, and understanding local customs, including the significance of Islamic holidays, goes a long way toward building rapport. Since 2022, the UAE’s federal government has operated on a Monday-to-Friday week, with Friday a shortened day to allow time for prayer; many private employers have adopted a similar rhythm, though the change was not made compulsory across the private sector.
Communication in the UAE tends to be polite and relationship-first rather than blunt. Criticism is rarely delivered directly, particularly in front of others, and a certain amount of small talk before getting to business is expected rather than a delay to be rushed through. Modest dress is appreciated in professional settings: for men, this typically means long trousers and a collared shirt, and for women, clothing that covers the shoulders and knees, particularly at government offices or in more traditional business environments. Arabic is the official language, but English is the language of business almost everywhere, including in contracts and day-to-day correspondence.
